Accessibility Statement
A more accessible FurTech experience for everyone.
FurTech is committed to making our website easier to use and understand for as many people as possible, including customers who use assistive technologies or alternative methods of navigating the web.
We aim to consider accessibility as part of how FurTech content, navigation, controls, and shopping experiences are presented online.
Our Commitment
Accessibility is part of a better customer experience.
FurTech works to provide a digital experience that is clear, usable, and understandable across a range of devices, browsers, input methods, and assistive technologies.
Perceivable
We aim to present information in ways that can be understood through more than one visual or interaction pattern where practical.
Operable
We work to support straightforward navigation and interaction, including keyboard use where relevant to website controls.
Understandable
We aim to use clear language, predictable navigation, readable layouts, and recognizable interface patterns throughout the site.
Improving
Accessibility is an ongoing effort, and we may continue refining our website as technology, standards, and customer needs develop.
Designed for Clarity
Our Approach
We focus on practical accessibility across the shopping experience.
Our goal is to reduce unnecessary barriers across common website tasks such as navigating pages, reading product information, understanding policies, using forms, and accessing support information.
We aim to organize headings, sections, navigation, and content in a logical order that supports easier scanning and understanding.
We use high-contrast styling, clear typography, spacing, and responsive layouts intended to remain readable across screen sizes.
We aim for links, buttons, forms, and interactive elements to have understandable labels and visible focus states.
Where appropriate, we aim to provide text descriptions or labels that help communicate the purpose of meaningful images and controls.
Digital Accessibility
Accessibility considerations extend across devices and interaction methods.
Customers may browse FurTech with different screen sizes, browsers, keyboards, touch controls, screen readers, magnification tools, or other assistive technologies. We aim to support a flexible digital experience where reasonably possible.
Areas We Consider
Accessibility across key parts of FurTech.
Our accessibility efforts may include reviewing and improving the parts of the website customers use most often during browsing, purchasing, learning, and support.
Finding information
We aim to keep menus, page structures, headings, and links organized so customers can move through the site more predictably.
Understanding products
We work to present product information, descriptions, options, and relevant supporting content in a clear and readable format.
Useful descriptions
Meaningful images may include descriptive alternative text intended to communicate their purpose when the image cannot be perceived visually.
Clear interaction
We aim to use understandable labels, instructions, and focus behavior for forms used for customer support or other website interactions.
Readable presentation
We use high-contrast combinations throughout the FurTech visual system to support readability and clearer interface recognition.
Across screen sizes
Page layouts are designed to adapt across common desktop, tablet, and mobile screen sizes while maintaining content hierarchy.
Known Limitations & Third Parties
Some parts of the experience may depend on technology outside our direct control.
FurTech may use third-party services, applications, embedded content, payment tools, or other external functionality as part of the website experience. Accessibility within those services may depend partly on their respective providers.
We also recognize that accessibility can vary across browser versions, operating systems, devices, assistive technologies, and individual user settings.
Please tell us what page or feature you were using, what difficulty you experienced, and any assistive technology or browser information you are comfortable sharing. This can help us better understand the issue.
Ongoing Improvement
Accessibility Feedback
Your feedback can help us identify barriers.
If you experience difficulty accessing information, completing a website task, or using a FurTech feature, we encourage you to contact our Customer Support team.
The page or feature
Tell us which page, form, navigation item, product area, or website feature you were trying to use.
The barrier you encountered
Describe what prevented you from accessing the information or completing the task as expected.
Your browsing setup
If you are comfortable doing so, include the browser, device, or assistive technology involved so we can better understand the issue.
Accessibility FAQ
Quick answers about accessibility at FurTech.
These answers explain our general approach to accessibility and how customers can report access difficulties.
Is FurTech working to make its website accessible?
Can I navigate FurTech using a keyboard?
Does FurTech support reduced motion preferences?
What if a third-party tool is difficult to use?
How do I report an accessibility problem?
Can FurTech provide support if I cannot access website information?
Accessibility Support
Encountered an accessibility barrier on FurTech?
Please contact our 24/7 Customer Support team and tell us what page or feature you were using and what difficulty you experienced.