Your privacy matters at FurTech.

Information may come from several parts of your interaction with FurTech.

Depending on how you use our website and services, FurTech may process personal information that you provide directly or that is generated through your use of the website.

Information you provide

• Name, billing address, shipping address, email address, telephone number, and other contact details.
• Order information, products purchased, transaction details, and information necessary to complete or support an order.
• Information you provide when contacting Customer Support, asking a product question, requesting a return or exchange, or otherwise communicating with FurTech.
• Information you choose to provide when subscribing to marketing or other communications.

Information generated through website use

Depending on the technologies active on the website, information associated with your browser, device, network connection, interaction with pages, or shopping activity may be collected automatically.

Personal information may support the operation of your FurTech experience.

Depending on the circumstances, personal information may be used for purposes including:

• Processing, confirming, managing, and supporting customer orders.
• Arranging shipping and helping customers with delivery-related questions.
• Providing returns, exchanges, refunds, product support, and Customer Support.
• Communicating about orders, account activity, service information, or customer requests.
• Operating, maintaining, troubleshooting, and improving website functionality.
• Detecting, investigating, or helping prevent fraudulent, abusive, unauthorized, or potentially harmful activity.
• Complying with applicable legal, tax, accounting, regulatory, or enforcement obligations.
• Sending marketing communications where permitted and consistent with applicable preferences or legal requirements.

Some services require information to be shared with parties that help operate the store.

FurTech may disclose personal information where reasonably necessary to operate the website, support transactions, provide customer service, comply with legal obligations, or protect legitimate interests.

Depending on the services involved, recipients may include:

• Commerce-platform, hosting, technology, analytics, security, or website-service providers.
• Payment processors and transaction-service providers involved in completing purchases.
• Shipping, logistics, delivery, or order-service providers involved in fulfilling customer transactions.
• Customer-service, communication, email, or technical-support providers.
• Professional advisers, regulators, law enforcement, courts, or other parties when disclosure is required or permitted by law.
• Parties involved in a legitimate business transaction, restructuring, acquisition, financing, or transfer where permitted by applicable law.

Service providers may process information according to their roles, contractual arrangements, legal obligations, and their own applicable privacy practices.

Website technology may use cookies or similar tools.

Cookies and related technologies can help websites remember preferences, maintain shopping functionality, understand performance, support security, and provide other features.

The specific cookies or technologies active on FurTech can depend on the commerce platform, enabled website features, installed applications, integrations, and customer settings.

Your browser may provide controls that allow you to limit, block, or delete cookies. Restricting certain cookies may affect parts of the shopping experience or website functionality.

You may have choices about promotional communication.

If you provide your contact information for marketing communications, FurTech may use that information to send promotional or store-related messages where permitted.

Marketing communications may provide an unsubscribe or preference mechanism when applicable. Transactional, service, security, or order-related communications may still be sent when necessary to provide a requested service or complete a transaction.

Information may be kept for different periods depending on its purpose.

FurTech may retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining appropriate business records, addressing customer requests, resolving disputes, protecting the website, and satisfying legal or regulatory obligations.

Retention periods can vary depending on the type of information, the reason it was collected, legal requirements, and legitimate operational needs.

Your location may affect the privacy rights available to you.

Depending on applicable law and your place of residence, you may have rights concerning certain personal information held about you.

Those rights may include the ability to request:

• Access to certain personal information associated with you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• Information concerning particular uses or disclosures of personal information.
• Restriction of or objection to certain processing activities where applicable.
• A portable copy of certain information where applicable.
• Withdrawal of consent where processing depends on consent.

These rights are not absolute and may be subject to verification, exceptions, retention requirements, or other limitations under applicable law.

Online commerce services may operate across multiple locations.

FurTech is a United States business, but website, payment, technology, support, or other service providers may process information in different jurisdictions depending on the systems and services involved.

Where personal information is processed outside the location in which it was collected, different privacy or data-protection rules may apply.

FurTech is intended for customers who can lawfully make online purchases.

Our website and e-commerce services are not designed for children to independently provide personal information or make purchases where they do not have legal capacity to do so.

If you believe personal information associated with a child has been provided to FurTech inappropriately, please contact us so the circumstances can be reviewed.

We recognize the importance of protecting customer information.

FurTech and the service providers supporting our website may use administrative, technical, or operational safeguards intended to protect personal information and website transactions.

However, no internet transmission, electronic storage system, website, or security measure can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their own devices, accounts, passwords, and communications.

Other websites and services may have their own privacy practices.

FurTech may contain functionality, links, applications, or services operated by third parties. When you interact directly with a third-party service, its own terms, policies, or privacy practices may govern that interaction.

We encourage customers to review the privacy information provided by external services when relevant to their use of those services.

This Privacy Policy may change as FurTech and applicable requirements evolve.

FurTech may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, service providers, legal requirements, or other relevant circumstances.

When the policy is revised, the updated version may be posted on this page with a revised "Last updated" date.

Questions about privacy or this policy?

You may contact FurTech Customer Support regarding this Privacy Policy, a privacy-related concern, or a request concerning personal information.

• Business: FurTech
• Address: 6658 Millstone Ave, Baton Rouge, LA 70808, United States
• Email: support@furtech.my
• Phone: +1 (337) 555-0123